Developing Helping Skills
Question I
Often, arguing about other people’s behavior can run indefinitely without making positive impacts on the current situation. In such a scenario, one limits the existence of the problem to only the elements that the other parties can control. For instance, a client brings back a defective TV to an electronic store one week after the purchase. He claims that he isn’t liable to the problem and that the salesman didn’t test the device efficiently at the point of sale. At this point, the best practice is to consider the significance of the problem for the client empathetically. Second, the store should review whether the problem was theirs, and if not, explain to the consequences. Through this technique, the client is likely to work on the issue, mainly on the elements they can control. Conclusively, everyone can practice how to communicate effectively with others towards change, but they must identify what to alter in their behavior.
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Individuals that are contemplating a particular issue can be considered resistant for disregarding the opinions of other parties. At times, pushing such individuals to accept other people’s ideologies reinforces their stance and can lead to arguments. In such scenarios, its recommended to role with the resistance, which helps in avoiding differences of opinion (Resnicow & McMaster, 2012). One should understand the viewpoint of the individuals and ask what issues they seek to address. In the first response, the individual might get the notion that their choice to buy a car is being considered as a terrible decision. Consequently, they might raise a heated argument to justify their independence in decision-making. On the other hand, the second response invites the individual to explain their insight into the situation, which can create a positive outcome.
Question III
The inability to perfect various tasks inhibits the sense of personal control among people. For instance, mastering the drum roll is often a very complicated task for both children and adults. Consequently, many trainees lose empowerment and fail to complete practice sessions. They should, however, understand that the drum roll is merely two beats, which are played rapidly, concurrently, and fluently. With this mentality, individuals can master each movement individually and connect them correctly. Indeed, the complex task of playing the drum roll has been broken down to smaller, manageable parts. The two-beats-per-hand movement becomes more fluent, and soon the entire motion will be indistinguishable. Gradually, the drum roll (outcome goal) will emerge more significantly than the sections (process goals) (Simoes et al. 2012).
References
Resnicow, K., & McMaster, F. (2012). Motivational Interviewing: moving from why to how with autonomy support. International Journal of Behavioral Nutrition and Physical Activity, 9(19).
Simoes, P., Vasconcelos-Raposo, J., Silva, A., & Fernandes, H. M. (2012). Effects of a Process-Oriented Goal Setting Model on Swimmer’s Performance. Journal of Human Kinetics, 32, 65-76.
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