FAQ

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• Are you a US registered company?

We are officially registered US business entity and are proud to provide our customers with a legitimate writing service that you can trust. Our primary office location is in Delaware.

• What assignment writing help do you offer?

We can write different types of assignments. The list of our services are not limited to essays and research papers. Our writers are ready to complete a high-quality term paper, reaction paper, research proposal, capstone project, discussion, projects, case study, speech/presentation, article, article critique, coursework, book report/review, movie review, annotated bibliography, thesis, dissertation as well as resumes to help you get a job, or business presentations to succeed in the projects. In case you need to complete any specific type of work, just place your order and leave the rest to us.

• Do you accept orders from other countries?

We have written orders for thousands of customers in countries such as England, Ireland, New Zealand, Australia and many others around the world. We employ professional writers who have the experience to handle your every need. Our writing professionals are specialized in more than 80 areas of Academic study. Our custom paper writing service is capable of writing in any style for any country.

• Will I get my paper on time?

We are fully committed to delivering your paper on time and giving you the quality and excellence you expect. Our dedicated team will ensure that every order meets your needs and expectations. To meet your deadline, it is extremely important that your order instructions contain all of the required information. All instructions must be uploaded in time so that your writer can finish the paper within the deadline.

• Can you assure me that my paper is plagiarism free?

We check each order with our advanced anti-plagiarism software to ensure that your paper is 100% original. With our commitment to quality and zero tolerance policy for plagiarism, you can relax knowing we will meet your needs. We will terminate any writer who violates these terms.

• What are the qualifications of your writers?

We employ a professional writing team that consists of teachers and professors. Each new writer that joins our team must pass our strict selection process before they work with us. We evaluate and monitor each writer to ensure your order is perfect.

• What will you do if I don’t like the paper I get?

According to our Revision Policy you get unlimited revisions for free for any paper you are not satisfied with. In case the revisions do not help, contact our support team to request a change of the writer. If all else fails, reach out to the Manager, together you will be able to find a satisfactory solution.

• Do I pay for any revisions of my paper?

You can request a free revision at any point before approving your final paper or during the 14 days after approving the paper. A free revision is only possible to make your paper complies with the original instructions you set while placing the order. To ask for a free revision, always use the revision button on your personal order page.

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Process

• Why cannot I place my big order with a short deadline? Why is this custom writing option disabled?

We only provide original writing and our writers and researchers need time to produce a unique document. The reality of a writing such a big or complicated order in a few hours is often impossible to complete. However, if you need dissertation assistance you can order individual chapters. This will give you the advantage of different writers working together on your assignment. Contact us if you have questions about any order details.

• Can I get a discount?

Yes, we offer several discounts for our new and returning customers. Just go to our discounts page and here you can see if you are eligible for our current discounts. If you have any questions about our discount programs, please contact our Support Team for detailed instructions.

• How can I upload files needed by the writer?

After you place your order you will gain access to our interactive user admin area. From here you can upload additional files and use our messaging system to communicate with your writer. You may also send your files through our live chat feature or by email if your deadline time allows for the extra processing time. Please contact customer support if you have any questions.

• What if I can’t provide the references needed to write the paper, can you conduct my research for me?

Our writing team has access to many online libraries and open source files, but for rare or hard to find material you may need to provide the sources if the book or documents are unavailable. We can handle nearly any project and the research for that assignment. Please upload all material that might be helpful for your writer to complete your paper by your deadline.

• Can I make changes to the order requirements before it is completed if my school or college changes the instructions?

Meeting your requirements and expectations is our primary goal. We do allow amendments to your order free of charge as long as your initial order instructions do not change from your original request.

• How can I monitor the progress of my order?

We update the status of your order automatically in your personal profile. We make it easy for you to always know what the status of your order is. You can contact us using the messaging system, Live Chat, call our Support team or email us with any problems or concerns you have.

• Can I communicate with my writer to make sure he understands my instructions well?

Yes, we work hard to provide you with the best customer service possible and we make it easy for you to communicate with your writer, track your order status and upload any additional comments or resources. From the time your order is placed and a writer is assigned to, you will always have the unique ability to communicate with your writer. With our messaging system you can maintain contact with your writer or our professional Support team.

• Can I request a draft from my writer?

Yes, we do offer the ability to receive a draft from your writer. To obtain your draft it must be mentioned in the original order description. You can contact your writer via messaging system for additional information and be sure to inform our Support team that you would like a draft.

• Whom should I contact for additional information?

If you have any questions regarding your order, payment, or just about anything, do not hesitate to call our support center 24/7/365. We also offer you a live interactive chat feature to provide you with the necessary assistance you deserve.

• When will you complete my paper?

We know that academic deadlines are crucial for you. So we will always be on time with your paper. You will receive your essay, term paper, whatever by the deadline you indicated in the order form.

• How will I get my paper?

After completing your order all you have to do is simply log in to your personal profile and your paper is available for downloading right from your account. If you have any problems downloading your paper, please contact support and we will be happy to send your completed work by email.

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Guarantees

• Do I pay anything more than the prices I see on your web site?

No, you do not. Many other sites try to trick their potential customers with cheap prices and then charge additional fees. Here, we are honest with our clients and this is why our customers return. You will not pay a cent more than the prices listed on our website.

• How can I be sure that you have a specialized writer to work on my order?

We employ only professional writers, editors and researchers. We require that each of our writes has at least a Master’s degree and proven writing experience. When you place your order a professional writer will choose the order and we review the writer and approve or deny the writer’s request based on their quality and experience. We can guarantee that your order is taken by a writer who not only wants to write your paper, but is approved and qualified.

• Will I be satisfied with the paper written?

Our main priority is your 100% total satisfaction. The writer adheres to all the instructions you indicate in your order-form. Based on the positive feedback of our clients and the number of revisions, we maintain nearly a 100% customer satisfaction rate. If you are not happy with your paper for any reason, please request a free revision and we will be happy to revise your paper to your exact expectations.